Terms of service

 

MYSTICAL CREEKS GIFTS: TERMS OF SERVICE

Effective: November 9, 2026 | Governing law: State of Oregon, USA

1. Definitions

  • Products: jewelry, crystals, tarot decks, wax melts, candles, and all physical goods we sell.
  • User: anyone who visits mysticalcreeksgifts.com or buys from us.

2. Agreement
By using our website or placing an order, you agree to these Terms, our Privacy Policy, our Shipping Policy, and our Return and Refund Policy.

You also understand that crystal and metaphysical properties are spiritual and traditional beliefs, not factual or guaranteed claims. For example, rose quartz is traditionally associated with love, but we don’t promise it will attract love.

3. Orders and payment

3.1 Pricing errors
If a product shows the wrong price because of a technical error (for example, a crystal listed at $1), we may cancel the order. We’ll notify you promptly by email and give a full refund.

3.2 Currency
Prices may display in your local currency. Your final charge is shown at checkout. Your bank may add currency conversion fees, which are your responsibility.

3.3 International orders
International buyers are responsible for any customs duties, taxes, or import fees. See our Shipping Policy for details.

3.4 Fraud prevention
We may ask for verification on unusually large or suspicious orders, and may cancel orders we believe are fraudulent.

3.5 Payment disputes
If anything is wrong with your order, please contact us before opening a payment dispute. We’re a small shop and can almost always fix things faster directly.

4. Product disclaimers and safety

4.1 Metaphysical items

  • No medical claims: crystals, tarot decks, and related items are sold as spiritual tools, not as treatments or medical devices. They are not intended to diagnose, treat, cure, or prevent any condition.
  • Experiences vary: stone properties are described based on tradition, and individual experiences will vary.

4.2 Wax melts and candles

  • Warmer safety: never leave a warmer or burning candle unattended. Keep away from children and flammable materials. Follow your warmer’s instructions.
  • Pet care: use in a well ventilated room, keep warmers and melts out of pets’ reach, and let pets leave the room.
  • Sensitivities: our wax is a soy and paraffin blend scented with fragrance oils, which may bother some people. If you’re sensitive to scents, start with a small amount in a ventilated room.
  • We’re not responsible for damage or injury from misuse.

4.3 Jewelry and delicate stones
Some stones, like selenite, opal, and halite, can be damaged by water or humidity. You’re responsible for proper care after delivery.

5. Intellectual property
All website content, including images, descriptions, and written material, belongs to Mystical Creeks Gifts and may not be copied or reused without written permission. Our name and logo may not be used to market resold products without a written agreement.

6. What users agree not to do

  • Resell our products as authenticated or certified by us without written approval
  • Scrape our site’s descriptions, prices, or images with bots or automated tools
  • Make false claims about our products in resale listings (for example, claiming our amethyst cures insomnia)

7. Limitation of liability

  • To the fullest extent allowed by law, our maximum liability for any order is the amount paid for that order.
  • We’re not liable for indirect or consequential damages.
  • Once a package is with the carrier, transit time is outside our control, though we’ll always help with lost or damaged shipments as described in our Return and Refund Policy.
  • We’re not liable for delays caused by events beyond our control, such as natural disasters, carrier disruptions, or pandemics.

8. Resolving disputes

  • Let’s talk first: email customerservice@mysticalcreeksgifts.com and we’ll make a good faith effort to resolve any issue within 30 days.
  • If we can’t resolve it: disputes will be handled in small claims court or the courts of Jackson County, Oregon, on an individual basis, to the extent allowed by law.

9. Changes and termination

  • We may refuse service or cancel orders involving fraud, harassment, or abuse.
  • Updates are posted on this page with a new date. Continued use of the site means you accept the updated terms.

10. Contact
Mystical Creeks Gifts
customerservice@mysticalcreeksgifts.com
mysticalcreeksgifts.com